Rest easy knowing we only charge EXACT USPS charges for shipping. We don't add
any bogus handling fees. What you pay us, we pay the post office. We will combine all of your
save you on shipping costs. For International orders, if you would like to know your
shipping charge before you order, you are welcome to email us for a quote.
We will gladly
accept returns on most items. We want you to be happy with your purchase from us.
Items must be shipped back within 5 days of receipt.
Items must be in
their original boxes in brand new condition as they were sent.
All inner Styrofoam must be completely intact in brand new
condition. We can not accept items back with torn boxes or missing/torn
be sent back with tracking and insurance. If a return arrives broken we must
file insurance and the refund will be pending the insurance claim
reimbursement. Please pack the item safely for it's return to prevent
delay of your refund.
If paid by credit card, we can only credit back
the card used to charge the original order.
(Such as all Amia, Yardbirds, Artistic Gifts) can not be returned.
Any orders sent
back without prior approval or an RMA# will be incurred a 15% restocking
received FREE shipping on your original order - the amount of EXACT
shipping will be deducted from your refund. We paid for shipping on
your purchase to USPS, if we refund you, we would need to collect
that since it was paid by us on your behalf.
After 5 days
(but not after 25 days), we can offer you an EXCHANGE for the amount of
your items only.
We cannot accept any returns shipped back after 25
days of receipt. (Sorry, no exceptions.)
We must be told
of the exchange prior to shipping and issue a Return Authorization
number to your account.
If an item
arrives damaged, we MUST EXCHANGE the item - we can not refund as we
have to file insurance.
We are not able
to refund original shipping or the return shipping back to us. Return
Shipping MUST be paid for prior to return.
If you have problems with our shopping cart, or feel more comfortable
emailing your order, please email us your request at:
Please contact us with any questions: